Terms & Conditions
Last updated: October 2026 • Governed by South African Law
1. Business Identity
Plett Light Therapy is operated by Mandy Leigh, located at Corner of High St & Anthony St, Plettenberg Bay, 6600, Western Cape, Republic of South Africa (Telephone / WhatsApp: +27 77 497 5575, Email: info@plettlighttherapy.co.za).
2. Medical & SAHPRA / HPCSA Wellness Disclaimer
Red light therapy (photobiomodulation) sessions provided at Plett Light Therapy are intended solely for general wellness, fitness recovery, relaxation, micro-circulation support, and cosmetic skin care. Our treatments, advice, and website content do not constitute medical advice, diagnosis, or curative treatment of any medical condition or disease. Clients should consult an HPCSA-registered doctor prior to commencing light therapy if they have any underlying health issues.
3. Health Contraindications & Eyewear
Clients must disclose relevant conditions prior to treatment. Photobiomodulation requires physician clearance or is contraindicated in cases of:
- Pregnancy or breastfeeding (without medical clearance);
- Active malignant lesions or suspected skin cancers;
- History of light-sensitive epilepsy or seizure disorders;
- Current use of photosensitizing medications (e.g. certain antibiotics, retinoids, diuretics);
- Severe active sunburn, open wounds, or recent steroid injections in the treatment zone.
Protective eyewear provided in studio must be worn during overhead panel operation.
4. 24-Hour Cancellation & Late Arrival Policy
In terms of Section 17 of the South African Consumer Protection Act (No. 68 of 2008):
- 24-Hour Notice: Cancellations or rescheduling requests must be communicated at least 24 hours prior to the scheduled booking time via WhatsApp or phone (+27 77 497 5575).
- Late Cancellations & No-Shows: Cancellations with less than 24 hours notice or non-attendance may be charged in full or forfeit a prepaid session credit, with exceptions for verifiable emergencies.
- Grace Period: A 5-minute arrival grace period applies. Late arrivals may have their session shortened to respect subsequent client appointments.
5. Studio Hygiene & Equipment Care
Our 1.8m panel and full-body mat are sanitized with hospital-grade, skin-friendly solutions between every appointment. Clients must refrain from wearing sharp accessories, jewelry, or greasy body oils that could impair the optical surface.
6. Limitation of Liability & Governing Law
These Terms are governed exclusively by the laws of the Republic of South Africa. To the maximum extent permitted under South African law, Plett Light Therapy shall not be liable for incidental, indirect, or consequential losses, save where arising from gross negligence.